Schoolzine Privacy Policy 

Integrity and privacy of data remains at the highest level of importance for Schoolzine. We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and visitors and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law, including GDPR legislation. 

We will take all reasonable steps to keep any information we hold about you secure, accurate and up to date. We will store your information securely and take appropriate steps to protect it from misuse and loss, unauthorised access, modification and disclosure. However, no guarantee can be given that information sent over the Internet is always 100% secure. We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose.

What Does This Policy Cover? 

This Privacy Policy explains how Schoolzine collect, use, store and process your personal data. It also explains your rights under the law relating to your personal data.

What Are My Rights? 

Under the GDPR, you have the following rights, which Schoolzine will always work to uphold: 

1. The right to be informed about collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10. 
2. The right to access the personal data we hold about you. Part 9 will tell you how to do this. 
3. The right to have your personal data updated if any of your personal data held by us is inaccurate or incomplete. Please contact Schoolzine using the details in Part 10 to find out more. 
4. The right to be forgotten, i.e. the right to ask Schoolzine to delete or otherwise dispose of your personal data. Please contact Schoolzine using the details in Part 10 to find out more. 
5. The right to restrict (i.e. prevent) the processing of your personal data. 
6. The right to object to us using your personal data for a particular purpose or purposes. 
7. The right to data portability. This means that, if you have provided personal data to Schoolzine directly, we are using it with your consent or for the performance of a contract, you can request a copy of that personal data. 
8. Schoolzine do not use your personal data for automated decision-making and profiling. 

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11. 

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. 

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. 

What Personal Data does Schoolzine collect? 

Schoolzine collect information via our website, or where you otherwise provide us with information, including when you enter into Schoolzine Limited promotions or complete Schoolzine Limited surveys or contact forms. The only personal information we collect is what you volunteer to tell us about yourself. 

We may also collect information from you via our website which is not personally identifiable. For example, we may track information about the date and time you access a site, the type of browser you use and the web site from which you connected to the site. Our website collects this information by depositing "cookies" in your computer. For further details, view our cookie policy. 

How does Schoolzine use Personal Data? 

Under the GDPR, Schoolzine must always have a lawful basis for using personal data. This may be because the data is necessary for performance of a contract with you, because you have consented to the use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes: 

• Providing and managing your account. 
• Supplying our products and services to you. Your personal details are required for us to enter into a contract with you. 
• Personalising and tailoring our products and services for you. 
• Communicating with you. This may include responding to emails or calls from you. 
• Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting Schoolzine by email [email protected].

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. we will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

How Long Will You Keep My Personal Data? 

Schoolzine will not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected.  

When cancelling a subscription with Schoolzine, we will provide reasonable time and access to produce any required back-ups of content and data. 

How and Where Do You Store or Transfer My Personal Data? 

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following: 

• All data is stored within secured data centres. Default data location is London UK.
• Protect data at rest using disk encryption
• Protect data in transit by using SSL certificates  
• Perform regular data backups

Schoolzine may be required to process, store or transfer basic contact details in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows. 

Do You Share My Personal Data? 

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. 

Schoolzine may be required to disclose information to service providers or agents who act as sub-processors on our behalf in providing systems support for our services.  

Accordingly, these service providers or agents will only process and store the basic contact details outlined below: 

• Name
• Email address
• Phone number
• School, Company or organisation name 
• Job role

Service providers may include: 

• Customer relationship management platforms 
• Customer support and community platforms 
• Accounting and finance platforms

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.  

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 7.

How Can I Access My Personal Data? 

You may request a copy of the data that Schoolzine stores and the details within. This is known as a “subject access request”. 

All subject access requests can be made in writing and sent to the email or postal addresses shown in Part 10. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible. 

There is no fee for your request unless it is deemed as ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) by Schoolzine, at which point a fee may be charged to cover Schoolzine’s administrative costs in responding. 

Schoolzine will respond to your subject access request without undue delay and resolve your request within 30 days. If your request is more complex, more time may be required. You will be kept fully informed of our progress and timeframes required.

How Do I Contact Schoolzine? 

To contact Schoolzine about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Schoolzine Ltd

Private Limited Company registered in England under company number 10361303. Registered address:23-25 Waterloo Place, Warwick Street, Leamington Spa, Warwickshire, England, CV32 5LA

Telephone number: 0800 069 9695 

Website: www.schoolzine.co.uk

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. 

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