Tracking cookies are currently active on this site. Review our cookie policy.

SZapp FAQs

Installing SZapp

How do I install SZapp on my device?
Apple Devices
1. On your device, open the App Store.
2. Search the App Store for SZapp.
3. Download and install SZapp.

Android Devices
1. On your device, open the Play Store.
2. Search the App Store for SZapp.
3. Download and install SZapp.
View our handy installation guide for more information.
Are there any costs for downloading SZapp?
No, SZapp is completely free to download and use!

Managing Schools & General SZapp Information 

How do I add a school?
1. Select your school's region.
2. Search for and select your school.
3. Choose which group/s you would like to receive notifications from.

Note: Schools and Groups with a padlock symbol next to them require a 4 digit passcode. See your school for this passcode.

View our handy installation guide for more information.
How do I register?
1. Tap the menu button in the top left corner
2. Tap Login or Register.

You can register using the following method:

Email:
1. To register with email, tap Create account.
2. Fill out the Email, Passcode, First Name and Last Name fields and tap Signup.
Once you have registered, you can login with your email and passcode.

Note: You are also able to view all news items from all schools by clicking on the My Feed icon in the top right corner.
How do I confirm my Email Address?
1. Open SZapp on your device.
2. Tap the Burger Menu Icontowards the top left (A '1' icon will be visiable if your address is not confirmed.
3. Tap on your Name
4. Tap on 'Confirm Email'
5. Open your mail program and click/tap the URL to confrim

Upon completion, you will then be shown a confirmation screen.

How do I disable notifications for a school?
1. Tap the Manage tab.
2. Unselect Push Notifications.
How do I remove a school?
1. Tap the Manage tab.
2. Select Remove Subscription.
What is My Feed?
My Feed is a combined summary view of all news items from the schools you have subscribed to, as well as any system notifications from Schoolzine. This can be accessed via the My Feed icon in the top right corner of SZapp.

Troubleshooting SZapp

Why can't I find SZapp in the App Store/Play Store?
If you are having trouble finding SZapp on the App Store/Play Store follow these steps:
1. Double check your spelling, type SZapp into the search field.
2. Check that your device is connected to the internet.
3. Check that your device is supported by SZapp. See Supported devices below.
4. Restart your device and try again.
Why can't I find my school?
If you cannot find your school, confirm that your school has been setup in SZapp and that you are searching in the correct region. If the problem persists please contact your school.
Why can't I add my school?
User Registration
Your school may have opted to restrict access to SZapp to only registered users. This allows schools to send targeted communications to parents. Before you are able to add your school, make sure you have registered via email, Facebook or Google.

Restricted Access
Your school may have opted to restrict access to SZapp. Schools with a padlock symbol next to them require a 4 digit passcode. See your school for this passcode.
Why am I not receiving any notifications?
If your device is not receiving notifications follow these steps:

1. Make sure you are connected to the internet.
2. Check that you are subscribed to the correct groups.
3. Check your device settings to make sure notifications are switched on for SZapp.
What mobile devices are supported?

Apple
Devices on iOS 8.2+

Android
Devices on Android 4.0+

Didn't find what you were looking for?

If you're looking for specific information and haven't been able to find it here, please contact us at the office.

Contact Us